- Hansel & Gretel’s House
Shipping + delivery
Flat rate shipping $6- $8
Free shipping with $75+ (no code needed)
Processing time varies and can change at any time. Generally, we package items within 5 business days unless it is a made-to-order item.
Lost packages & delayed transit times
Please be aware that S3 Handcrafted is not responsible for delayed transit times once your order leaves our hands. We have no control over transit times once packages are given to the mail carrier. Should your package become delayed or lost, a claim will need to be filed with the shipping carrier. If your package is missing through USPS, please reach out to them at (800) 275-8777
We cannot offer a refund or replace items for missing or stolen packages.
Please be sure to double check your address as S3 Handcrafted is not responsible for packages delivered to an incorrect, closed or undeliverable address. If your package cannot be delivered due to an incorrect/undeliverable address or business closure and is "returned to sender", S3 Handcrafted is not responsible for any shipping charges or fees. We're happy to ship your package back to a different address, but you will be asked to cover shipping costs for reshipment.
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